1. Acceptance of Terms
These Terms of Service govern access to and use of Tarkflo Hire (the “Platform”), operated by Tarkflo Technologies LLP (“Tarkflo”, “we”, “us”, or “our”). By creating an account, accepting an invitation, accessing an interview, or otherwise using the Platform, you agree to these terms. If you use the Platform for an organization, you represent that you are authorized to accept these terms on its behalf.
2. Description of Service
Tarkflo Hire is a hiring platform that helps organizations manage jobs, candidates, screening, interviews, evaluations, reports, offers, onboarding, client collaboration, and related recruiting workflows. Certain features use artificial intelligence to assist with tasks such as candidate matching, interview delivery, transcription, summaries, and hiring insights.
3. User Accounts
You must provide accurate account information, keep your credentials confidential, and promptly notify us of suspected unauthorized access. You are responsible for activity performed through your account and for assigning appropriate roles and permissions within your organization. Accounts may not be shared except through Platform features intended for authorized collaboration.
4. Acceptable Use
You may use the Platform only for lawful hiring and talent-management purposes. You may not:
- Violate employment, privacy, anti-discrimination, intellectual-property, or other applicable laws
- Upload content you do not have the right or appropriate notice and consent to process
- Use Platform output as the sole basis for a hiring decision without appropriate human review
- Probe, disrupt, reverse engineer, or bypass the security or usage limits of the Platform
- Scrape the Platform or access it through unauthorized automated means
- Use the Platform to create harmful, deceptive, abusive, or illegal content
5. Customer and Candidate Data
You retain your rights in data submitted to the Platform, including job information, candidate records, resumes, interview content, communications, and hiring materials (“Customer Data”). You grant us a limited right to host, copy, transmit, and otherwise process Customer Data as necessary to provide, secure, support, and improve the Platform and to comply with law. You are responsible for the accuracy and lawfulness of Customer Data and for providing required notices and obtaining required permissions from candidates and other individuals.
6. Artificial Intelligence and Hiring Decisions
AI-generated scores, recommendations, summaries, transcripts, and other outputs may be incomplete or inaccurate and are provided as decision-support tools, not as final employment decisions or professional advice. Your organization remains responsible for reviewing outputs, applying lawful and job-related criteria, providing reasonable accommodations where required, and making all hiring decisions. You must not use the Platform in a way that unlawfully discriminates against any person.
7. Candidates, Clients, and Other Invited Users
Organizations may invite candidates, interviewers, clients, reviewers, and other collaborators to limited parts of the Platform. The organization controls the hiring process and determines who may access the information it manages. Invited users must follow these terms and any lawful instructions or notices provided by the inviting organization.
8. Intellectual Property
The Platform, including its software, design, models, workflows, branding, and documentation, is owned by Tarkflo or its licensors and is protected by intellectual-property laws. Except for the access rights expressly granted by these terms, no rights in the Platform are transferred to you. Feedback you voluntarily provide may be used by us without restriction or obligation.
9. Subscription & Billing
Paid access is governed by the plan selected at checkout or an applicable order form, including its fees, billing period, usage limits, and payment terms.
10. Availability and Third-Party Services
We work to keep the Platform available and secure, but do not guarantee uninterrupted or error-free operation. Some features depend on third-party infrastructure, communication providers, integrations, or AI services. Your use of a third-party integration may also be governed by that provider’s terms.
11. Suspension and Termination
You may stop using the Platform or cancel your subscription at any time. We may suspend or terminate access if you materially breach these terms, create a security or legal risk, fail to pay applicable fees, or misuse the Platform. Following termination, Customer Data will be handled in accordance with our Privacy Policy, applicable order terms, and legal obligations.
12. Disclaimers
To the maximum extent permitted by law, the Platform is provided “as is” and “as available”. We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that Platform outputs will be accurate or produce a particular hiring or employment outcome.
13. Limitation of Liability
To the maximum extent permitted by law, Tarkflo will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity arising from use of the Platform. Our aggregate liability relating to the Platform will not exceed the fees paid to us for the Platform during the 12 months before the event giving rise to the claim.
14. Governing Law
These terms are governed by the laws of India, without regard to conflict-of-law rules. Courts located in Noida, Uttar Pradesh will have exclusive jurisdiction, unless an applicable order form states otherwise.
15. Changes to These Terms
We may update these terms from time to time. We will post the updated terms and revise the date above, and will provide additional notice where required by law. Continued use of the Platform after an update takes effect constitutes acceptance of the revised terms.
16. Contact
For questions about these terms, contact us at info@tarkflo.com.