BPO & contact centers

Run every round of voice-process hiring, at volume

When thousands apply each week and roles reopen on attrition, the bottleneck is the rounds in between. Tarkflo Hire runs the whole pipeline — CV screen, assessment, and a live voice interview that rates how someone speaks and listens — and hands your team a ranked shortlist instead of a queue of calls.

A busy contact center floor
30–40%
Annual attrition

The reason roles reopen constantly.

1,000s
Applicants per week

Far past what calls can cover.

24/7
Pipeline runs

Candidates move through every round any hour.

48 hrs
To go live

First workflow set up with you.

Directional figures from high-volume voice-process teams. Your numbers will vary by campaign and region.

The whole flow, automated

Apply to shortlist, without a recruiter touching every round.

  1. 01

    Apply & CV screen

    Candidates apply by careers page or bulk magic link. Every CV is scored and ranked against the role the moment it lands.

  2. 02

    Assess

    MCQ, written, or short video answers scored against your rubric — so weak fits drop before the voice round.

  3. 03

    Live voice interview

    A real two-way spoken interview rates fluency, tone, comprehension, and role knowledge, with follow-ups that test real understanding.

  4. 04

    Advance & shortlist

    Passing candidates advance on their own; borderline ones wait for review. Your team opens a ranked, evidence-backed shortlist.

The voice round, as proof

Screen for the phone, on the phone

Voice-process roles live or die on how someone speaks and listens, so the interview round itself runs by voice — inside the same pipeline, not a separate tool. Tarkflo speaks with every candidate who clears screening, asks follow-up questions, and scores how clearly they communicate.

  • Fluency, tone, comprehension, and role knowledge scored per candidate
  • Follow-up questions that test real understanding, not a script read-back
  • Interviews run around the clock, in the languages your campaigns hire for
A candidate in a spoken AI interview for a voice-process role
The live voice round, inside the pipeline
Volume without chaos

Thousands in, a ranked shortlist out

High-volume hiring means floods of applicants and constant reopening as attrition bites. Tarkflo runs the full flood through the same rounds and keeps a ranked shortlist topped up, so you are never starting a batch from zero — and recruiters step in only for the shortlist and the final call.

  • Bulk magic-link invites with reminders, no candidate account needed
  • The same rounds and the same scoring across every batch
  • A standing, ranked shortlist as roles reopen
A ranked shortlist for a high-volume role
Built for continuous, high-volume intake
Why BPO teams pick Tarkflo

The parts of voice-process hiring that hurt, handled

No more dialing

Recruiters stop spending the week on first-round screening calls.

Every round, scored

CV screen, assessment, and voice all run and rank automatically.

Language coverage

Interview in the languages your campaigns hire for.

Shift-proof

Candidates move through the pipeline any hour, across time zones.

Fast reopen

Keep the pipeline warm so attrition does not stall hiring.

Audit-ready

Transcript and score retained behind every candidate.

Common questions

Is this only the voice round, or the whole hiring flow?

The whole flow. Tarkflo runs application, CV screening, and assessment before the live voice interview, then advances candidates and builds a ranked shortlist. The voice round is the proof point, but it sits inside the full pipeline.

Can it screen in our campaign languages?

Yes. The live voice interview runs in the major languages used for high-volume hiring. Share the languages your campaigns need and we will confirm coverage on the demo.

How does it judge spoken communication?

The live voice interview rates fluency, tone, comprehension, and role knowledge, with the transcript line behind each rating so your team can verify any candidate. Video answers are AI-assessed for human review and never auto-reject.

We hire continuously. Does that work?

It is built for it. Invite candidates in bulk, run them through the same rounds every batch, and keep a ranked shortlist ready as roles reopen.